We use the collected information for the following purposes:

• To provide and maintain our fireplace registry services
• To create and manage your digital fireplace profiles
• To facilitate communication between homeowners, contractors, and manufacturers
• To generate safety inspection reports, work orders, and materials lists
• To process payments and manage subscriptions
• To send service notifications, updates, and maintenance reminders
• To improve our platform and develop new features
• To provide customer support and respond to inquiries
• To comply with legal obligations and enforce our terms of service
• To prevent fraud and ensure platform security

We do not sell your personal information to third parties. We may share your information in the following circumstances:

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and password protection
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Secure backup and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation on how we process your information

To exercise these rights, please contact us using the information provided at the end of this policy.

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies: Required for basic platform functionality and security
• Preference Cookies: Remember your settings and preferences (e.g., dark mode)
• Analytics Cookies: Help us understand how users interact with our platform
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information is retained while your account is active
• Fireplace registry data is maintained for the lifetime of the registry
• Service records are kept for warranty and safety compliance purposes
• Transaction records are retained as required by law

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes.

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Our platform may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.