Terms of Service
Last Updated: November 27, 2025
Welcome to Fireplace Registry. These Terms of Service ("Terms") govern your access to and use of our web application, services, and platform. By accessing or using Fireplace Registry, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. Acceptance of Terms
By creating an account, accessing, or using Fireplace Registry, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Fireplace Registry.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our platform and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.
2. Eligibility and Account Registration
Eligibility
You must meet the following requirements to use our services:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using our services under applicable laws
- Provide accurate and complete registration information
Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
- Ensuring your account information remains accurate and up-to-date
Professional Accounts
If you register as a contractor, manufacturer, retailer, or other professional user, you represent and warrant that you possess all necessary licenses, certifications, and insurance required to perform your professional services in your jurisdiction.
3. Use of Services
Permitted Use
You may use Fireplace Registry to:
- Create and manage digital fireplace registries
- Store and access fireplace specifications and maintenance records
- Connect with certified contractors and manufacturers
- Generate safety inspection reports and work orders
- Access educational resources and support materials
Prohibited Activities
You agree NOT to:
- Violate any applicable laws, regulations, or third-party rights
- Provide false, misleading, or inaccurate information
- Impersonate any person or entity
- Interfere with or disrupt the platform's operation or security
- Attempt to gain unauthorized access to any part of the platform
- Use automated systems (bots, scrapers) without our written permission
- Transmit viruses, malware, or other harmful code
- Harass, abuse, or harm other users
- Use the platform for any illegal or unauthorized purpose
- Reverse engineer, decompile, or disassemble any part of our services
4. User Content and Data
Your Content
You retain ownership of all content you submit to Fireplace Registry, including fireplace specifications, photos, measurements, and other data ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, and process your content solely for the purpose of providing our services.
Content Responsibility
You represent and warrant that:
- You own or have the necessary rights to all User Content you submit
- Your User Content does not violate any third-party rights
- Your User Content is accurate and not misleading
- Your User Content complies with these Terms and applicable laws
Content Removal
We reserve the right to remove or modify any User Content that violates these Terms, infringes on third-party rights, or is otherwise objectionable, without prior notice.
5. Professional Services and Relationships
Platform Role
Fireplace Registry serves as a platform to connect property owners with contractors, manufacturers, and other professionals. We do not provide fireplace installation, maintenance, or repair services directly. We are not responsible for the quality, safety, or legality of services provided by third-party professionals.
Professional Verification
While we make reasonable efforts to verify the credentials of professional users, we do not guarantee the qualifications, competence, or reliability of any contractor, manufacturer, or service provider on our platform. You are responsible for conducting your own due diligence before engaging any professional services.
Direct Relationships
Any agreements, transactions, or disputes between you and third-party professionals are solely between you and them. We are not a party to such relationships and bear no responsibility for any issues that may arise.
6. Payments and Subscriptions
Fees and Billing
Certain features and services may require payment of fees:
- Subscription fees are billed in advance on a recurring basis
- All fees are non-refundable except as required by law
- You authorize us to charge your payment method for all fees
- We may change our fees with 30 days' notice
Cancellation
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial billing periods.
Payment Processing
Payments are processed through secure third-party payment processors. We do not store your complete payment card information. You agree to comply with the terms and conditions of our payment processors.
7. Intellectual Property Rights
Our Property
Fireplace Registry and all related content, features, and functionality (including but not limited to software, text, graphics, logos, and designs) are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our platform for its intended purpose. This license does not include any right to:
- Modify, copy, or create derivative works
- Distribute, sell, or sublicense our platform
- Remove or alter any proprietary notices
- Use our trademarks without written permission
Feedback
If you provide us with feedback, suggestions, or ideas about our platform, you grant us the right to use such feedback without any obligation to you.
8. Disclaimers and Limitations of Liability
Service Disclaimer
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
- Our services will be uninterrupted, secure, or error-free
- The information provided will be accurate or reliable
- Any defects will be corrected
- Our servers are free of viruses or harmful components
Safety and Compliance
While we provide tools and information to assist with fireplace safety and compliance, we are not responsible for ensuring that your fireplace meets all applicable safety codes and regulations. You are solely responsible for ensuring compliance with all local, state, and federal requirements.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIREPLACE REGISTRY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
9. Indemnification
You agree to indemnify, defend, and hold harmless Fireplace Registry, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Your User Content
- Any services provided by third-party professionals you engage through our platform
10. Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your right to use our services will immediately cease.
Termination by Us
We may suspend or terminate your account and access to our services at any time, with or without cause or notice, including if:
- You violate these Terms
- Your account has been inactive for an extended period
- We are required to do so by law
- We decide to discontinue our services
Effect of Termination
Upon termination, all licenses and rights granted to you will immediately cease. We may delete your account and User Content, though we may retain certain information as required by law or for legitimate business purposes.
11. Dispute Resolution
Informal Resolution
Before filing a formal claim, you agree to contact us and attempt to resolve any dispute informally. We will work in good faith to resolve the matter.
Arbitration
If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Santa Clara County, CA. and judgment on the award may be entered in any court having jurisdiction.
Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. To the fullest extent permitted by law, you waive any right to participate in a class action lawsuit or class-wide arbitration.
12. General Provisions
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Santa Clara County, CA. without regard to its conflict of law provisions.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Fireplace Registry regarding our services and supersede all prior agreements and understandings.
Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: support@fireplaceregistry.com
Support: Submit a Support Ticket
Mail: Fireplace Registry Legal Department
519 San Pierre way
Mountain View, CA 94043
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